Terms of service

§ 1. Definitions

• Provider: VKANCELARIA Sp. z o.o. with its registered office at al. Jana Pawła II 80/4, 00-175 Warszawa, District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, KRS 0001277504, NIP 5253114541, share capital PLN 5,000.
• Client: a natural person, legal person or organisational unit that uses the Services.
• Consumer: a natural person entering a contract with the Provider that is not directly connected with their business or profession.
• Website: the website vkancelaria.com with its subpages.
• Service: handling the purchase of a ready-made company, i.e. preparing the share sale agreement and the change documents (the shares are sold by the company named in the share sale agreement), or preparing the documents to register a new company.
• Contract: a contract between the Provider and the Client for a Service.

§ 2. General provisions

1. These terms set out the rules for using the Website and for the provision of the Services.
2. Information, prices and the list of companies on the Website are an invitation to enter a contract within the meaning of Art. 71 of the Polish Civil Code.
3. The Provider is a private company with no ties to any public authority or the registry court. It does not act as an advocate or attorney-at-law.
4. If the Contract and these terms conflict, the Contract prevails.

§ 3. Provider contact details

• VKANCELARIA Sp. z o.o.
• Address: al. Jana Pawła II 80/4, 00-175 Warszawa
• Registry court: District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register
• KRS: 0001277504
• NIP: 5253114541
• Share capital: PLN 5,000
• Email: kontakt@vkancelaria.com
• Office hours: Mon–Fri 9:00–17:00

§ 4. Scope of the Services

4.1. Purchase of a ready-made sp. z o.o.

The price of a ready-made company includes preparation of:

• all KRS documents through S24,
• the CRBR filing,
• tax office documents: NIP-8, UPL-1 and ZAW-FA,
• documents for changes to company details, including the name, address and PKD codes.

At the Client’s request, the Provider also prepares the EORI number application.

4.2. Registration of a new sp. z o.o.

The registration price includes preparation of:

• all KRS documents through S24 and the CRBR filing,
• tax office documents: NIP-8, VAT-R, PCC-3, UPL-1, ZAW-FA,
• at the Client’s request, ZUS ZPA and the PEL-ZUS authorisation,
• the EORI application, if the Client needs it.

4.3. Services of group companies

Virtual office and accounting services are provided by other companies in our group under separate contracts and their own terms.

§ 5. Prices

1. The price of each ready-made company is shown on the list of companies. The purchase is a share sale agreement, so there is one price.
2. Preparing the documents for registering a new company costs PLN 999 net (PLN 1,228.77 with VAT).
3. Court fees are not part of the Service price. An application to change company details in the KRS costs PLN 200, however many changes it contains, and the entry of a new company costs PLN 250.
4. Registering a new company also involves PCC tax of 0.5% of the share capital reduced by, among other things, the court fee. With share capital of PLN 5,000 this is PLN 24.

§ 6. Entering the Contract

1. Sending the form on the Website is an enquiry and does not mean a Contract has been entered.
2. A ready-made company is bought online in S24 through a share sale agreement, without a notary. The Client may buy through their own proxy at no extra cost.
3. When a new company is registered, each shareholder creates an S24 account and signs the documents personally, with a Trusted Profile or a qualified signature. The Client’s company is the applicant.
4. The Provider may refuse to enter a Contract if the Client gives false information.

§ 7. Payments

1. The Client pays the price of the ready-made company shown on the company list before signing the share sale agreement in S24, by bank transfer or in cash at one of the offices: ul. Marcina Kasprzaka 31/119, 01-234 Warszawa or al. Jana Pawła II 80/4, 00-175 Warszawa. The price in the share sale agreement (the contract price) is the sum of two amounts: the price of the ready-made company on the company list and the amount of the company’s share capital shown in the KRS extract. The Client pays only the price on the company list. The Client does not pay the amount equal to the share capital to either the seller or the Provider: the capital is held by the company in cash and stays in the company at the new board’s disposal. The Provider tells the Client the contract price, the list price and the share capital before the agreement is signed. The Provider gives the bank transfer details in the confirmation that the company is available. The company is reserved for the Client once the payment has been booked.
2. If the share sale agreement does not go ahead, the Client receives a refund of the full payment.
3. No invoice is issued for the purchase of a ready-made company: the proof of purchase is the share sale agreement.
4. For preparing the documents for registering a new company, the Provider issues a VAT invoice. It gives the Client the payment method and deadline before it starts preparing the documents.
5. The court fee is paid in S24 when the application is filed with the KRS. PCC tax on registering a new company is paid directly to the tax office account. Both amounts go to the court and the tax office, not to the Provider.

§ 8. Performance of the Services

1. The Provider prepares the documents using information from the Client, and the Client and the shareholders sign them.
2. The time of a KRS entry depends on the registry court, so these terms do not set a deadline for registering a company or entering changes.
3. Every ready-made company is registered at the address of one of our group’s virtual offices in Warsaw. The address stays after the purchase only if the Client signs a virtual office contract for that address. Otherwise the Client gives their own address at purchase.

§ 9. Right of withdrawal

1. A Consumer who has entered a Contract at a distance may withdraw from it within 14 days of entering it, without giving a reason, under the Polish Consumer Rights Act of 30 May 2014. The effects of withdrawal depend on which Service the Contract covers.
2. Preparing the documents for registering a new company is a service. The right of withdrawal does not apply once it has been fully performed, if the Consumer expressly agreed to work starting before the deadline and acknowledged losing this right. If the Consumer asked for the service to start before the withdrawal period ended and withdraws before it is fully performed, they pay for the part performed up to the withdrawal.
3. Buying a ready-made company is a share sale agreement that the Client signs in S24 with the company named in that agreement (the seller). The shares pass to the Client when this agreement is entered, and the KRS application only discloses the new shareholder. If the Consumer has a right to withdraw from this agreement, the parties return what they received: the seller refunds the price, and the Client transfers the shares back to the seller under a new agreement in S24. Changes the company has already filed with the KRS are reversed with another application, and the court does not refund the fee for an application it has already decided.
4. The Consumer sends the withdrawal statement to kontakt@vkancelaria.com. It is enough to send the statement before the deadline.
5. The Provider or, for a share sale agreement, the seller returns the payments received within 14 days of receiving the statement at the latest.
6. The Consumer may use the model withdrawal form below, which follows Annex 2 to the Polish Consumer Rights Act, but does not have to.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the Contract)

• To: VKANCELARIA Sp. z o.o., al. Jana Pawła II 80/4, 00-175 Warszawa, kontakt@vkancelaria.com
• I/We hereby give notice that I/we withdraw from my/our share sale agreement / contract for the provision of the following service: …
• Date the contract was entered: …
• Name of consumer(s): …
• Address of consumer(s): …
• Signature of consumer(s) (only if this form is sent on paper): …
• Date: …

§ 10. Complaints

1. Complaints can be sent to kontakt@vkancelaria.com.
2. A complaint should contain the Client’s details, a description of the matter and the expected outcome.
3. The Provider considers a complaint within 14 days of receiving it and informs the Client of the result.
4. Consumers may use out-of-court complaint and redress procedures, including help from a municipal or district consumer ombudsman or the regional Trade Inspection. Details: prawakonsumenta.uokik.gov.pl.

§ 11. Liability

1. The Provider is liable for failing to perform or improperly performing the Contract under the applicable law.
2. The Provider does not guarantee decisions of the court or public offices, or when they will be issued.
3. The Provider is not liable for the effects of the Client giving false or incomplete information.

§ 12. Contact form and technical requirements

The Provider makes a contact form available free of charge. The agreement to use the form is concluded when the Client starts filling it in and ends when the enquiry is sent or the Client stops filling in the form. The Client must not submit unlawful content through the Website. Using the internet carries risks such as malware or phishing; the Provider never asks for passwords or login details.

To use the Website you need a device with internet access, an up-to-date web browser and an email account.

§ 13. Personal data

The rules for processing personal data are set out in the privacy policy.

§ 14. Final provisions

1. Polish law applies to matters not covered by these terms. Provisions protecting Consumers take precedence over these terms.
2. Version 1.0 of these terms applies from 7 November 2026.
3. The current version of these terms is available at this address.
4. The Provider may amend these terms for important reasons. An amendment does not apply to Contracts concluded before it takes effect.
5. The Polish version of these terms is binding. The English and Ukrainian versions are for convenience.